WARDROBE WONDERS LLC
https://wardrobeswonders.org
📧 Email: bailey@wardrobeswonders.org
🛍️ Orders & Payments
Q1: What payment methods do you accept?
A: We accept major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options shown at checkout.
Q2: Can I modify or cancel my order after placing it?
A: Orders can only be modified or canceled within 2 hours of placement. Please email us as soon as possible at bailey@wardrobeswonders.org with your order number.
Q3: Do I need to create an account to place an order?
A: No, you can check out as a guest. However, creating an account allows you to track orders, manage returns, and receive exclusive offers.
🚚 Shipping & Delivery
Q4: How long does shipping take?
A: Standard U.S. shipping typically takes 3–7 business days. Expedited and express shipping options are available at checkout. International shipping varies by location.
Q5: Do you offer free shipping?
A: Yes, we offer free standard shipping on all U.S. orders over $60.
Q6: How can I track my order?
A: Once your order is shipped, you’ll receive a confirmation email with a tracking number and a link to follow your package in real time.
🔁 Returns & Exchanges
Q7: What is your return policy?
A: We accept returns within 30 days of delivery, as long as the items are unworn, unwashed, and in original condition with tags attached. Please review our full Return Policy.
Q8: How do I start a return or exchange?
A: Email us at bailey@wardrobeswonders.org with your order number and reason for return. We’ll respond within 1–2 business days with instructions.
Q9: Who pays for return shipping?
A: Customers are responsible for return shipping unless the item is defective or we made a shipping error.
👗 Products & Sizing
Q10: How do I know what size to order?
A: We provide a size guide on each product page. If you’re unsure, feel free to contact us with your measurements and we’ll assist you.
Q11: Do your clothes run true to size?
A: Yes, our garments are designed to fit true to size. However, sizing can vary slightly by style, so we recommend checking the individual product description and size chart.
Q12: Do you restock sold-out items?
A: Some popular items may be restocked. You can sign up for restock alerts on the product page or follow us on social media for updates.
🌍 International Orders
Q13: Do you ship internationally?
A: Yes, we ship to select countries. Shipping rates and delivery times will be shown at checkout. International customers are responsible for any customs fees or taxes.
Q14: Can I return an international order?
A: Yes, international returns are accepted, but customers are responsible for return shipping and any import duties.
💬 Other Questions
Q15: How can I contact your support team?
A: You can reach us via email at bailey@wardrobeswonders.org or through the contact form on our website. We typically respond within 24–48 business hours.
Q16: Do you offer gift packaging or messages?
A: Yes! You can add gift notes at checkout and select gift wrapping for an additional fee if available.